Terms of sale

These terms cover the purchase of a BASEMILE personalised marathon training plan. Please read them before you buy.

Who you are buying from

BASEMILE is a trading name. Reach us at hello@basemile.co.uk, where full business details are available on request. We answer.

What you are buying

A digital training plan generated from the answers you give in our questionnaire: your race date, goal, running experience, current weekly mileage, recent race time, the days you can train, your preferred long run day and your age range. The plan includes a week-by-week schedule, pace targets, training phases, a taper, race-week guidance and race-day preparation.

It is a training plan, not coaching. There is no ongoing service, no human review of your individual circumstances and no subscription.

Price and payment

The price is £49, paid once, in pounds sterling. Nothing renews and there is nothing further to pay. Payment is processed by Stripe; we do not receive or store your card details.

Delivery

Your plan is available immediately after payment at the link you already hold. It stays available at that link. We will also email you a receipt.

Cancellation

You normally have 14 days to cancel a digital purchase. Because your plan is delivered straight away, you are asked at checkout to confirm that you want it immediately and that you understand you lose that 14-day right once delivery begins. If you do not want to give up that right, do not tick the box and do not complete the purchase.

If something is wrong with your plan

Your statutory rights under the Consumer Rights Act 2015 are unaffected. Digital content must be of satisfactory quality, fit for purpose and as described. If your plan is faulty, does not match what we described, or does not reflect the answers you gave, tell us and we will put it right or refund you.

Your health

BASEMILE plans are educational. They are not medical advice and are not a substitute for personalised medical or physiotherapy care. We do not assess your health, and we do not know about any injury or condition you have. If you have an injury, a medical condition, or any concern about your ability to train, consult an appropriately qualified professional before you begin or change your training. Stop and seek advice if something hurts.

We make no promise about your finishing time or your performance. A training plan is one input among many: your consistency, sleep, nutrition, health and the conditions on the day all matter.

Using your plan

Your plan is for your personal use. You may print it and keep copies for yourself. Please do not resell it, publish it or distribute it.

Our responsibility

We do not exclude or limit our liability where the law does not allow us to, including for death or personal injury caused by our negligence, or for fraud. Subject to that, our liability in connection with your plan is limited to the amount you paid for it.

Changes and governing law

We may update these terms. The version that applies to your purchase is the one published when you bought. These terms are governed by the law of England and Wales, and disputes fall to the courts of England and Wales.